Frequently Asked Questions

How does it work?

1. Just drop off your items in an available locker or your concierge.

2. Let us know the locker number via app, text, or web.

3. We’ll pick up the order and get it back to you. Most dry cleaning items are returned in 2 operating days, Monday - Saturday.

It’s as easy as 1-2-3! It’s that simple. We use a software that tracks items, so everything is logged and notifications are automatic.

Are PureSpace lockers & kiosks really open 24 hours?
Yes, our public locations or kiosks are accessible 24 hours a day, 7 days a week, but we do have certain pick up and delivery hours. We do not pick up on Sundays. Customer support hours are Monday through Friday during normal business hours at contact@pure.space or 212-603-9156.

Do I have to pay for a locker?
Nope, you can use any open locker and there is no fee to use a locker. Once we pick up your clothing, the locker you chose becomes available for another client.

Can PureSpace accommodate special instructions?
Yep! There’s a section for notes in the app. If we have a problem understanding any of your instructions, we’ll reach out!

Where can I put my preferences?
There’s a preference section in the app. No plastic, extra starch, pants crease, etc. - just let us know for Preferred and Signature Services!

When do I pay?
Save your preferred payment method when you register. You are charged when our transporters drop off your completed order.

Can I drop off at one location and pick up at another location?
Unfortunately, no - we find it risks complications to have multiple legs, we'll let you guys know when we roll out new services.

Will a comforter fit into a locker?
Yes, PureSpace lockers hold up to 75 pounds.

Can I place multiple orders in one locker?
Yup! If it fits, we’ll take care of it. Just be sure to place different types of services into different bags and choose the services on the app. (i.e. - dry cleaning, laundry and shoe repair in separate bags and just click all three on the app when you place an order.)

What if my order doesn’t fit in one locker?
Place an order for each locker used.

How can I help do my part in closing the loop on fashion and garment care?
Feel free to return hangers and plastic bags back into the zippered compartment on the bottom of your garment bag. Plus, did you know that we accept clothing donations for second home placement and re/upcycling?

Contact Information

 

We have a zealous approach to garment care.

Please email us at contact@pure.space or call us at 212-603-9156 for anything.

 

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Name (We only like spam in a pan - we won't blast you needlessly)

 

Team & Associates

Aaron Lee
Chief Executive

Stella Lee
Chief of Interactions

Jeremy Solomon
Business Development

Ronald Park
Consigliere

Richard Karnowski
Fleet Management

William Bastianich
Signature Service Liaison

Adena Friedman
Client Relations

Joseph Suh
Client Relations

Seo Byung Kim
Spot Treatment Specialist

Hoessein Eskandari
Software Engineer

Maya Kasabov
Software Engineer

Daniel Rothbart
Research & Diagnosis

Sunny Lee
Plant Management

Veronica Dominguez
Process & Packaging

Jyoti Ramai
Process & Packaging

Jose Segura
Press Master (15+ years)

Benito Alguez
Press Master (15+ years)

Juan Carlo Garcia
Press Master (10+ years)

Ceyhun Yilmaz
Transporter

Krystof Kajanek
Transporter

Eddy Napoleon
Transporter

Khaleesi & Mad Maxine
Brand Ambassadors

Open Positions

Responsibilities:

+ Propose innovative & funky lead outreach strategies, budget & execute, track.

+ Set expansion milestones & for the love of cheese, hit them.

+ Outpace operations ability to keep up with growth = more soup for you. 

Qualifications

  • Preferred Qualifications

    • Super articulate & crazy charming

    • Serious about CRM (show us your system)

    • Experienced w/ pushing relentlessly

    • MBA - doesn’t matter where - talk the talk

Head of Growth

c-suite


Software Geek

Full Stack developeR

SENIOR POSITION

Responsibilities:

+ Get us out of technical debt. Like now please.

+ Build web application with a focus on a super sharp client UX.

+ Redesign UI's, implement new UI's, and pick up Java as necessary.

 

Qualifications

  • Minimum Qualifications

    • Bachelor's degree in a technical discipline or equivalent practical experience.

    • 1 year of experience in Software Development.

    • Experience in JavaScript, and one or more programming languages: Java, C/C++, Python or Go.

    • Experience with front end technologies and/or front end frameworks.

  • Preferred Qualifications

    • Experience with HTML5 and CSS3 web standards.

    • Knowledge of web libraries and frameworks, such as AngularJS, Polymer, Closure or Backbone.

    • Developed web design skills and user experience fundamentals knowledge.

    • Familiarity with the full web stack, including protocols and web server optimization techniques.


Transporter

COURIER | DRIVER

<x1 Open Slot as of 8/14/19>

We're looking for full and part-time Drivers, to operate PureSpace vans (super gangster Mercedes-Benz 144” Hightop Sprinters) to pick up & deliver our client’s orders. This person will play an integral role in helping to shape the infrastructure of a dynamic new business, and will gain hands-on experience in a start-up environment. You will be a brand ambassador at all times while you are on the road and our customers only human to human interaction. It will help if you are really, really, ridiculously good looking. Just kidding, our lawyers told us not to say that. You are beautiful… on the inside.

Qualifications

  • A clean, valid, NYS Driver's License (non-commercial is fine).

  • A strong work/life ethic - work hard, party hard.

  • Road warrior, must be able to evade bandits and do no harm.


Apply

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Telephone Number *
Telephone Number
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